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FCC says carriers should better protect phone users, plans new regulation

FCC

The FCC is planning to introduce a new requirement for phone carriers to combat scams involving SIM-swapping and porting users' accounts to criminals.

The Federal Communications Commission has begun what it describes as a "formal rulemaking process," which aims to help phone users. It's specifically intended to make SIM-swapping, where a legitimate user's service is fraudulently switched to someone else.

And it's also intended to counter the similar port-out scam, where one carrier is used to port a user's number from another carrier.

"The FCC has received numerous complaints from consumers who have suffered significant distress, inconvenience, and financial harm as a result of SIM swapping and port-out fraud," says the commission . "In addition, recent data breaches have exposed customer information that could potentially make it easier to pull off these kinds of attacks."

This Notice of Proposed Rulemaking says that the FCC plans to amend the Customer Proprietary Network Information (CPNI) and Local Number Portability rules. Carriers will ultimately be required to adopt more secure authentication methods, and also to notify customers of SIM or port changes.

There is no timetable for when the FCC hopes to implement the new rules. The notice does, though, say that the Commission "seeks input" on the issues.

6 Comments


This would be a first if the FCC actually protected any consumer. 

1 Like · 0 Dislikes

How about fining the carriers $1 for every faked caller ID it lets through. I’d rather see no number available than a fake one. 

5 Likes · 0 Dislikes

said:
This would be a first if the FCC actually protected any consumer. 

You must be high. 


said:
How about fining the carriers $1 for every faked caller ID it lets through. I’d rather see no number available than a fake one. 

Why would that merit a fine?  There’s nothing illegal about that, and there never will be. When Apple customer support returns your call, that number is the inbound number, not the actual number of the person who is calling you. 

1 Like · 0 Dislikes

said:
said:
How about fining the carriers $1 for every faked caller ID it lets through. I’d rather see no number available than a fake one. 
When Apple customer support returns your call, that number is the inbound number, not the actual number of the person who is calling you. 

Yeah, because that's the same thing.

1 Like · 0 Dislikes